This workshop is designed for participants who
want to learn a practical, powerful, values-based approach to facilitation,
leadership and teamwork. It is an
approach that is applicable to a wide range of groups, situations and
individuals, and can create positive change in teams and organizations. The workshop approach includes teaching
principles and techniques, reflecting on your own behavior, using a variety of
teaching and learning methods and using your own experience to learn.
Participants may be: Team
leaders, Facilitators, Change agents, Team members, Managers, Human Resource
professionals, organization development consultants, or anyone interested in
developing increased self awareness about self in relation to others.
This Workshop is also available as in
House / Company Training
1.
Increase your self awareness by understanding
your own strengths and values and areas to improve in, when working with teams
2.
Diagnose group problems and what makes groups
effective
3.
Learn different decision making processes and
practice using consensus decision making
4.
Learn a model of communications and practice
checking perceptions and giving feedback.
5.
Learn how to use group process checks and
practice facilitating group discussion when evaluating team effectiveness
6.
Practice using active listening skills.
7.
Learn to capitalize on individual differences
for team effectiveness by understanding your personality style in relation to
others.
8.
Assess your own style of dealing with conflict
and learn strategies for conflict resolution.
9.
Diagnose ineffective behavior and intervene to
improve group process and outcomes.
10.
Practice using team roles and all of the above
to ensure successful outcomes at team meetings.
WORKSHOP OUTLINE
MODULE
ONE - GETTING STARTED
¨ Introductions
¨ Overview of key principles and values
¨ Individual assessment of strengths, challenges and issues in teams and
ourselves
¨ Understanding the difference between content and process and the
function of the leader, facilitator, recorder, timekeeper and team member.
¨ (Teaching method: discussion to build theory, self assessment,
discussion, facilitation practice)
MODULE
TWO - CONSENSUS DECISION MAKING
¨ Understand four styles of decision-making processes and when each should
be used.
¨ Recognize when to use consensus and how to achieve it.
¨ Practice using a team tool -: process check" to evaluate team
effectiveness.
¨ Practice facilitating a discussion to help a team evaluate its effectiveness.
¨ (Theory input (brief), self assessment, experiential consensus exercise,
debrief discussion, facilitation practice)
MODULE
THREE - UNDERSTANDING INDIVIDUAL DIFFERENCES
¨ Recognize your personality preferences measured by the MBTI (Myers Briggs
Type Indicator) and identify your strengths and blind spots for teamwork.
¨ Recognize the mix of types in your team and capitalize on differences
for improved effectiveness.
¨ (Overview of MBTI, self assessment, small group discussion, main group
debriefing.)
MODULE
FOUR - COMMUNICATION, FEEDBACK AND AWARENESS SKILLS
¨ Learn and practice using active listening skills
¨ Learn and practice a communications model that separates perceptions
from interpretations and feelings and checks perceptions.
¨ Learn and practice how to give feedback.
¨ (Experiential practice of all of above skills, discussion)
MODULE
FIVE - CONFLICT MANAGEMENT -
FACILITATING DIFFERENCES
¨ Assess your style of conflict using the Thomas Kilman Conflict Mode
Instrument, expand your range of styles and know when to use each style.
¨ Diagnose ineffective behaviors and practice using process interventions
to move a team through conflict.
¨ (Self assessment, brief theory input, application of styles, discussion,
facilitation practice)
MODULE
SIX - TEAM MEETING EFFECTIVENESS - MEETING MANAGEMENT TOOLS
¨ Learn to use a meeting planning worksheet that includes planning for the
process.
¨ Practice structuring an agenda that organizes and helps control the
meeting and stays focused on objectives.
¨ Practice using an action register to ensure follow through.
¨ Review the rules of brainstorming, nominal group technique, cause and
effect analysis, and problem solving processes.
¨ (Input re: forms, discussion,
application)
MODULE
SEVEN - TEAM APPLICATION SESSION
¨ Practice intervening in the team process when the team is dysfunctional
¨ Become familiar with applying a process to develop a team mission
statement and team operating procedures
¨ Practice using tools for teamwork - consensus, team process check, team
roles and applying and understanding individual differences.
¨ Practice giving and receiving feedback on leader, facilitator,
timekeeper, recorder and team member roles.
¨ (Application simulation, feedback)
MODULE
EIGHT - TEAM DEVELOPMENT
¨ Recognize the stages of team development and know what style of
leadership to use at each stage and how and when to develop members into
sharing leadership
¨ Understand how to get through difficult stages by practicing
intervention skills that deal with difficult team situations.
¨ Recognize that characteristics of highly effective teams and practice
using a survey that will be helpful to the team in assessing its own
performance.
¨ (Experiential theory building, assessment of own teams and discussion, practice
facilitation survey assessment discussion)
MODULE
NINE - PERSONAL ACTION PLANNING and CLOSURE - GIVING AND GETTING SUPPORT